Returns & Exchanges

At Rola, we want you to love every piece you wear, which is why we offer a 30-day return window for all items in their original condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures a smooth experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, and include the packing slip provided in your digital confirmation.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.