Frequently Asked Questions
Everything you need to know about your Rola shopping experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our collections feature various fits, we recommend checking your measurements against our chart to ensure the perfect fit for your body type.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags still attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Are your materials sustainably sourced?
At Rola, we are committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in our production process to minimize our environmental footprint.
Do you ship internationally?
Yes, Rola ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.